Terms of Service

Who we are

Miko is operated by LightSeed Tech LLC. By using Miko you agree to these terms and our Privacy Policy.

Plans

Miko is sold by subscription. Plans, pricing, billing dates and cancellation are arranged directly with us and confirmed to you in writing before any charge. To change or cancel a plan, write to contact@withmiko.com.

SMS terms: Miko Alerts

• Miko Alerts is a text message program from LightSeed Tech LLC, which operates Miko.
• What you get. If you opt in on the text alerts page (withmiko.com/text-alerts) or in your lead settings, Miko texts your verified mobile about new leads, missed calls and replies on your lead line. We do not send marketing texts.
• Your assistant's texts. If you opt in inside the Miko app (withmiko.com/assistant-texts), your AI assistant texts your mobile from its own number: answers to what you text it, work you asked for that is done, and calls it took or missed for you. It texts only you, never your clients, from that number.
• Frequency. Message frequency varies with how many leads you get and how much you ask your assistant.
• Cost. Message and data rates may apply.
• Stop. Reply STOP to any text from Miko. You get one confirmation and no more texts. Reply START to rejoin.
• Help. Reply HELP or email contact@withmiko.com.
• Consent to texts is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.
• How we handle your number is in our Privacy Policy.

Your lead form and lead line

Your lead form and lead line text and call in your name, from a number registered to you. You are responsible for the texts and calls made from your line. The first text goes out only as you approved it, and a call to someone who filled in your form is placed only when you press 1.

You agree to:

• contact only people who submitted your Miko-hosted form and agreed there, and never use imported, purchased or forwarded lists, or cold outreach;
• text a person only with their prior express written consent, given on your form;
• give truthful registration details for your line, including your legal name and whether you have an EIN;
• honor STOP and do-not-call requests at once, and never share or sell opt-in data;
• follow calling hours and the rules of your profession and license (for real-estate agents: your brokerage, MLS and licensing rules);
• follow the Acceptable Use Policy and Messaging Policy of our messaging provider, Twilio, which apply to your line;
• cooperate when a carrier or a regulator asks about texts or calls from your line.

We keep the consent records for your form on your behalf. When proof that a person agreed is required for your line, we produce that record for you. We may suspend a line at once if these terms are broken. Carrier fines and re-registration fees caused by your use of a line are yours to pay.

Professional review

The research, forms, reminders, and communication capabilities shown on this site assist agents; they are not legal, tax, lending, insurance, title, appraisal, or inspection advice. Agents must verify sources, use current forms, follow brokerage and MLS rules, and professionally review material before submission or delivery.

Fair housing and data

Location, school, public-safety, demographic, environmental, and market information may come from third parties and may be delayed, incomplete, or inaccurate. It must be presented neutrally with sources and may not be used for discrimination, steering, or choosing preferences for a client.

Contact

LightSeed Tech LLC · contact@withmiko.com.